How to connect headsets/devices via Bluetooth & USB on the Teams phones



How to connect a wired headset to your Teams Phone:

1. Plug your headset into the Right most USB port on the back of your Teams phone.

Uploaded Image (Thumbnail)

2. A notification will show up on the screen indicating that it is connected.

Headset Connection Notification on Teams Phone

3. If it does not automatically select your headset, try this:

3a. Tap on the "More" option when on a call.

More options in call


3b. Tap "Switch audio route".
Switching audio route for a call

3c. Select the name of your headset.


How to connect a bluetooth headset/device to you Teams Phone:

 

1. Click on the "Menu" button on your phone, please reference our layout article if you are unsure of the menu button.

2. Tap on the "Bluetooth" option in settings, then tap "Pair new device".
Connecting a Bluetooth device on the Teams Phone

3. Ensure your device is in pairing mode and it will show up in the "Available devices".

Bluetooth devices in the Teams Phone