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To set an automatic reply on a shared inbox, see the steps below
1) Open the shared inbox through SUNY Canton email through the web
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2) Click on the Open another mailbox button
3) Type in the address of the shared mailbox account
4) Once you type in the full email address of the press Open
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5) Click the settings gear in the top right corner of the window
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6) In the tab that opens up, find the View all Outlook settings button at the bottom of the page
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7) In the middle column, find the Automatic Replies tab
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8) Enable Automatic Replies by clicking on the toggle at the top
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9) Select the check box next to Send replies only during a time period
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10) Adjust the date and time settings as necessary
11) Adjust any additional options as you see fit]
11a) Please note that these options are mostly targeted at personal emails instead of a shared email
12) Setup your automatic reply message in the box
13) Enable the option Send replies outside your organization
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14) When satisfied with changes, press Save