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Initial Setup & Configuration
1) Before attempting to log in to Workflow from home or remotely, you must first secure your account with Multi-factor Authentication.
2) Go to your Appstore and search for "Windows App"
3) Install the App authored by Microsoft as shown above and launch once
4) Accept all permissions and first time set up screens to complete the install
Remote WorkFlow Setup for Mac
1) Once you have secured your account with MFA, and downloaded the necessary RDP app, navigate to canweb.canton.edu
2) Log in by using the following format: Canton\NetID (without adding @canton.edu) and your NetID Password
3) Click on "Workflow Desktop" which will initiate a file download
4) You will see the following popup. Click on the “Save” button.
5) Go to your Downloads folder in Finder and look for this file cpub-Workflow-Workflow-CmsRdsh.rdp
6) Drag and drop this file onto your Desktop
7) Double-click on this cpub application to launch Remote WorkFlow
8)) You will now be asked to login to the broker.canton.edu server. Enter your credentials in the same format as you did previously above (canton\NetID) & password.
***If a “Remember Me” checkbox appears, make sure you check it.***
9) An approval request will be sent to your Microsoft Authenticator on your cellphone
10) Press Approve on this notification
11) The remote session will load and you'll be able to see a plain Windows 10 desktop with a Google Chrome icon
12) Double Click on the Google Chrome icon
13) You'll be brought to the Workflow log in page where you will sign in using your NetID (without adding @canton.edu)
14) Log in using your Workflow password
15) If you forgot your Workflow password and need it to be reset, open a Help Desk Ticket
16) Once you complete your work in Workflow, click the Start button in the lower left corner
17) Click on your profile picture
18) Click "Sign out"
The remote session will sign out and you are all set.