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Resolution:
1) Begin by confirming your document is ready for printing, and then select File > Print
2) In the 'Print Preview' window that opens, make sure that "Pharos Secure Printer" is selected, and then press "Printer Properties"
3) Using the drop down menu under "Paper Source", make sure you are changing from Automatically Select to 'Manual Feed'
4) Once selected, you can now send your job(s) to be printed by clicking the Print button.
5) Now, while at the printer you would like to print from, please enter your PIN code, or swipe your ID Card to log into the MFU.
6) You can either select "Print All" or individually select jobs for printing by navigating your queue with the button labeled "Review Documents".
7) After you have chosen your job(s) and released for printing, you are now able to begin the process of selecting the Manual Feed/Bypass Tray for specialized printing needs. Start this process by selecting the "More Device Options" button located on the bottom right of the touch screen.
8) From the Toshiba home screen, you will now notice a yellow, flashing "i" in the upper right hand corner (see image below)
Press this button and you should now be greeted with a 3D overview of the Printer & all of the optional trays (see image below)
(Note: the Bypass tray should already be selected based on Step 3, if it is not highlighted blue, please select it manually by pressing it on the touch screen)
9) Now that the appropriate choice is selected, please make sure you have your paper/labels/etc in the correct orientation while in the Bypass Tray (this should be outlined physically on the tray itself with white labels)
10) When ready, press the physical, blue, print button located in the lower right hand corner of the device screen to begin releasing your job(s) for printing, you are now all set!