How to Reset Your NetID Password
Summary
How to use the self-service password reset.
Body
Resolution: To reset your NetID password, follow the steps below:
- Navigate to "www.office.com" in your preferred web browser, or click HERE.
- Click the "Sign in" button, and sign in using your full SUNY Canton email address (with @canton.edu) and password.
- In the bottom left-hand corner of the screen, click your initials/profile picture, and then click "View account" from the menu.

- Click "CHANGE PASSWORD" under the Password section.

- Now, enter your new password twice and click submit.
- The password must meet the following criteria:
- Be at least 9 characters long
- Contain at least one uppercase and lowercase letter
- Contain at least one special character (!@#$%^&), and at least one number
- Cannot include your name or other personal information
- Cannot be a previously used password.

Details
Details
Article ID:
153615
Created
Tue 10/29/24 9:07 AM
Modified
Thu 2/12/26 11:20 AM