Adding Searches to Your Dashboard

Ticket searches can be added as widgets to any Work Management dashboard, providing quick access to important ticket lists without navigating to the ticketing application.

Available search widgets include:

Standard Search Widgets (labeled "Tickets"):

• My Assigned Tickets
• My Assigned Ticket Tasks
• My On Hold Tickets
• My Submitted Tickets
• Tickets Awaiting My Review
• My Flagged Tickets 

Custom Search Widgets (labeled "Searches"):

• All searches from your My Saved Searches list

To add a search widget to your ticketing application dashboard:

1. In Work Management, click the View Applications Menu and select the desired Ticketing Application.
2. Click Dashboard in the left sidebar.
3. Click Edit Dashboard.
4. Click Add Widget.
5. Select a search widget from the Choose Widget list.
6. Click Save.

Learn more about customizing your Work Management interface in the Work Management Dashboards article.