Service Description
The Information Services Help Desk can assist alumni, readmit, and inactive students with a PIN reset to access their UCanWeb account.
Standard Features
The Information Services Help Desk can assist alumni, readmit, and inactive students access UCanWeb to::
- View their grades and academic standing.
- Request their transcript.
Optional Features
A UCanWeb PIN reset must be performed by the Information Services Help Desk.
Roles and Responsibilities
User Responsibilities:
- The user is responsible for providing details related to the request including contact information and a full description of what they need assistance with. Any contact information must also be present in the user's Banner records.
Information Services Responsibilities:
- Information Services will communicate the status of the request to the user as needed.
How to Request
You may open a ticket by using the button below.
If immediate assistance is required, please contact the Information Services Help Desk at 315-386-7448
UCanWeb PIN Reset