Resolution:
1. Log into your SUNY Canton Email.
2. Locate the 'Tile' button on the top-left corner of your screen, select it.
3. Select the following option: 'More apps'.

4. Select the 'Install apps' button towards the top right corner of the screen. Then click 'Microsoft 365 apps'.

5. Select the option 'Install Office'.

6. The install program will immediately download. Double-click the 'OfficeSetup' package to install your apps. (if you do not immediately see the installer, please check your Downloads folder)