Resolution:
To set an automatic reply on a shared inbox, see the steps below
1) Open the shared inbox through SUNY Canton email through the web

2) Click on the Open another mailbox button
3) Type in the address of the shared mailbox account
4) Once you type in the full email address of the press Open

5) Click the settings gear in the top right corner of the window

6) In the window that opens up, click "Account", then "Automatic Replies"

7) Enable Automatic Replies by clicking on the toggle at the top

8) Select the check box next to Send replies only during a time period

9) Adjust the date and time settings as necessary
10) Adjust any additional options as you see fit
10a) Please note that these options are mostly targeted at personal emails instead of a shared email
11) Setup your automatic reply message in the box
12) Enable the option Send replies outside your organization

13) When satisfied with changes, press Save