How do I setup automatic replies for a shared inbox?

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To set an automatic reply on a shared inbox, see the steps below

 

1)  Open the shared inbox through SUNY Canton email through the web

Open another mailbox located in top right of SUNY Canton Email through the web

 

2)  Click on the Open another mailbox button

 

3)  Type in the address of the shared mailbox account

 

4)  Once you type in the full email address of the press Open

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5)  Click the settings gear in the top right corner of the window

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6)  In the window that opens up, click "Account", then "Automatic Replies"

Automatic replies in Outlook

 

7)  Enable Automatic Replies by clicking on the toggle at the top

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8)  Select the check box next to Send replies only during a time period

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9)  Adjust the date and time settings as necessary

 

10)  Adjust any additional options as you see fit

10a)  Please note that these options are mostly targeted at personal emails instead of a shared email

 

11)  Setup your automatic reply message in the box

 

12)  Enable the option Send replies outside your organization

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13)  When satisfied with changes, press Save

 

 

 

 

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