Resolution:
Follow the steps below to allow you to use your phone to release prints
1. In the search menu of your SUNY Canton PC, type in ‘Pharos Secure Release Setup Guide’ and select the first option that comes up.
2. A menu of different methods for secure release will appear. Click the option that says Mobile and has an image of a QR Code; it will be the first option from left to right.
3. Next, press Start at the bottom of the window, then ‘Print Test Page’ option on the next screen.
4. A Print Queue Window will pop up. Select the ‘Pharos Secure Printer’ option. Then press the ‘Print' button on the bottom right corner of the window.
5. The Next Screen will tell you that the document is being held for printing, at the bottom of the windows should be an option labeled ‘Next,' click it.
6. A QR Code will appear on the next screen, this will be used to connect your phone to your Pharos Account. The one below is an example:
7. On your smartphone, head to your app store and install the ‘Pharos Secure Release.’ The app is available on both the Google Play Store and Apple App Store.
8. After the app is installed, open the app. You will have a welcome screen that will walk you through the setup process. Press the 'Scan' Button at the bottom of the Screen.
9. The next screen will have a camera open to scan the QR code on your PC Screen. If it asks to access for access to your camera you will need to accept in order the process to work.
10. Once the Camera is working hold your phone up to QR and allow it to scan. It will load on the phone and will bring you to the home screen.
11. Select the option that states ‘Review Print Jobs’. This is where all your print jobs and allows you to select jobs to print or delete, etc. You can at this point, delete the test print as it is not necessary.
12. After completing these steps you have completed adding your phone as a method to release Print Jobs. Opening the app and simply scanning the code on the applicable printer after selecting which jobs to print.