How to Reset Your NetID Password

 

Resolution:  To reset your NetID password, follow the steps below:

  • Navigate to "www.office.com" in your preferred web browser, or click HERE.
  • Click the "Sign in" button, and sign in using your full SUNY Canton email address (with @canton.edu) and password.
  • In the top right-hand corner of the screen, click your initials, and then click "View account" from the drop-down menu.

Office.com account settings screenshot

 

  • Click "CHANGE PASSWORD" under the Password section.

Office.com Password reset button screenshot

 

  • Now, enter your new password twice and click submit.
  • The password must meet the following criteria:
    • Be at least 9 characters long 
    • Contain at least one uppercase and lowercase letter
    • Contain at least one special character (!@#$%^&), and at least one number
    • Cannot include your name or other personal information
    • Cannot be a previously used password.