How to Reset Your NetID Password

 

Resolution:  To reset your NetID password, follow the steps below:

  • Navigate to the Microsoft MyAccount sign in page (https://myaccount.microsoft.com/)
  • Sign in using your full SUNY Canton email address (with @canton.edu), password, and authentication method.
  • On the lift side of the screen, you will see a menu listed under Home including : My Account, My Apps, My Groups, My Access, etc
  • Expand "My Account" then click "CHANGE PASSWORD" under the Password section.

After expanding the My Account tab, the change password option is the 4th option down

 

  • Now, enter your new password twice and click submit.
  • The password must meet the following criteria:
    • Be at least 9 characters long 
    • Contain at least one uppercase and lowercase letter
    • Contain at least one special character (!@#$%^&), and at least one number
    • Cannot include your name or other personal information
    • Cannot be a previously used password.

Enter your new password in the first line meeting the criteria, then enter the same password again on the second. Press Submit when done.