Information Services Help Desk

The SUNY Canton Information Services Help Desk is located on the first floor (Room 106) of the Southworth Library Learning Commons. The Help Desk is open Monday-Thursday 8am to 5pm and Fridays 8am to 4:30pm. We can be reached via email at Helpdesk@canton.edu and by phone at 315-386-7448.

Categories (1)

TeamDynamix (TDX)

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Services (3)

General PC (OS/Drivers/Applications/Software) Troubleshooting

The SUNY Canton Help Desk while unable to troubleshoot/repair hardware or physical components to your computer, our Help Desk student team are able to assist in resolving a multitude of standard and intermediate issues involving PC software in all varieties.

Open Access PCs/Lab Hours & Locations

This service assists users in locating the schedule and locations of open access (student accessible) PC's and Labs on campus.

PC Refresh/Rebuild

PC wont start up, or is beyond a "tune up" or cleaning? Please use this service to schedule an appointment with our Student Help Desk team for a complete PC Rebuild including common data backup, a fresh install of Windows, Necessary Drivers, & the Microsoft Office Suite.